Last Updated: June 2025

This Privacy Policy describes how BigPirateCasino.org ("Big Pirate Casino," "we," "us," or "our") collects, uses, stores, and shares information about users ("you," "your") who access or use our website, online casino services, and sports betting platform. By accessing bigpiratecasino.org, you acknowledge that you have read and understood the practices described in this document.

1. Information We Collect

1.1 Information You Provide Directly

When you register an account with Big Pirate Casino, you provide personal information including your full legal name, date of birth, email address, residential address, phone number, and payment details. This information is required to create your account, process deposits and withdrawals, and comply with our Know Your Customer (KYC) verification obligations.

1.2 Information Collected Automatically

When you visit bigpiratecasino.org, our servers automatically record certain data. This includes your IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, and the referring URL. This data is collected through standard web server logs and analytical tools to help us understand how the site is used.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our platform. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them. We use functional cookies to remember your preferences, analytical cookies to measure site performance, and security cookies to detect and prevent fraud.

1.4 Financial Information

When you make a deposit or request a withdrawal, we collect transaction details including payment method, transaction amounts, and timestamps. We do not store full card numbers on our servers. Card processing is handled by PCI-DSS compliant payment processors. Cryptocurrency transactions are recorded on the blockchain and are publicly visible by their nature.

2. How We Use Your Information

Big Pirate Casino uses the information we collect for the following purposes. We process your personal data to create and manage your account, verify your identity in accordance with KYC requirements, process financial transactions, deliver customer support, and communicate with you about your account activity.

We also use your data to detect and prevent fraud, unauthorized access, money laundering, and other illegal activity. Site analytics help us identify technical issues and improve the user experience. If you have opted in to marketing communications, we may send you information about promotions relevant to your activity.

3. Legal Basis for Processing

Processing your personal data is necessary to perform our contract with you when you register and use our services. In some cases, processing is required to comply with legal obligations, including anti-money laundering regulations and age verification requirements. Where we use your data for analytics or marketing, the legal basis is your consent or our legitimate interest in operating and improving our business.

4. Data Sharing and Third Parties

4.1 Service Providers

We share your information with third-party service providers who help us operate the platform. These include payment processors, identity verification services, fraud prevention providers, and hosting infrastructure providers. All service providers are contractually required to handle your data in accordance with applicable data protection standards.

4.2 Legal Obligations

We may disclose your personal information to law enforcement agencies, regulatory bodies, or other government authorities when required by law or when we believe disclosure is necessary to protect the rights, property, or safety of Big Pirate Casino, our users, or the public.

4.3 We Do Not Sell Your Data

Big Pirate Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used only for the purposes described in this policy.

5. Data Retention

We retain your personal information for as long as your account is active. After account closure, we retain records for a minimum of five years to comply with anti-money laundering regulations and financial record-keeping requirements. Transaction records may be retained longer where required by applicable law.

6. Data Security

Big Pirate Casino implements technical and organizational measures to protect your personal information against unauthorized access, loss, and disclosure. These measures include 256-bit SSL encryption for data transmission, access controls limiting staff access to personal data, regular security assessments, and secure data storage infrastructure. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data. You may request access to the personal information we hold about you. You may request correction of inaccurate or incomplete data. You may request deletion of your personal data, subject to legal retention requirements. You may request a restriction on processing in certain circumstances. You may withdraw consent where processing is based on consent.

To exercise any of these rights, contact our support team through the live chat or email channel available on the platform. We will respond to verified requests within 30 days.

8. Children

Big Pirate Casino is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a user is under the minimum age, we will immediately close their account and delete any associated personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of bigpiratecasino.org after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

10. Contact

For questions, requests, or concerns about this Privacy Policy or how your personal data is handled, contact the Big Pirate Casino support team via live chat or email. Contact details are available through the support section of the platform.